Troubleshooting Common Hearing Aid Problems

Dr. Howard Tamashiro

How to Fix Common Hearing Aid Issues

If you use hearing aids to treat your hearing loss, then you know the magnificent power of your devices. Hearing aids are sophisticated little machines that restore our abilities to hear speech and the natural sounds of our environment. They are also workhorses, despite their small size. Most people wear hearing aids for at least eight hours a day, from the time we wake up until we go to bed.

While your hearing aids should provide an optimal listening experience, they may sometimes have small problems that you can fix. Here is our guide to troubleshooting common hearing aid problems.

No Sound

When you turn on your hearing aids in the morning, try rubbing your hands next to your ears. You should hear the sound clearly. If your hearing aids are not producing sound, the first thing to do is check to make sure your batteries are full and properly placed. Check to see if there is earwax blocking any part of the microphone, and clean any debris you see. You may also want to check the volume to make sure it is turned up.

Sounds are Too Quiet

Most hearing aids are highly customizable, allowing wearers options to adjust volume and program settings both on the device or wirelessly through a smartphone app. If you find sounds to be too quiet, check the program settings and volume levels. If this doesn’t work, check to make sure there is no blockage on your hearing aid due to earwax. Depending on your hearing aid model, you may also want to check the tubing to make sure there are no cracks or moisture.

Distorted Sound

Sounds may become distorted due to battery problems, so check your batteries to make sure they are not corroded. Try replacing the battery as well. Distorted sound may also occur due to changes in your program settings. Try switching to a different program setting to see if this will help sound quality.

Feedback Noise

Feedback occurs when your hearing aid microphone picks up sound that is being amplified. This causes a sound loop, which will cause a whistling or buzzing sound. These sounds can be very unpleasant and frustrating. If you are experiencing feedback sounds, the first thing to do is remove and re-insert your hearing aids. Often times, feedback occurs because hearing aids are not placed properly. If this doesn’t work, it may be an issue with the volume. Try adjusting your volume settings.

Daily Maintenance

To ensure optimal performance from your hearing aids, it is important to conduct daily maintenance. In addition, it is important to schedule regular maintenance and checks with us at Hearing Center of Hawaii.

On a daily basis, your hearing aids are exposed to humidity, moisture, perspiration, earwax, and other elements that could compromise their electronic components. Daily maintenance ensures the longevity of your hearing aids.

When cleaning your hearing aids, use the tools provided by your hearing specialist to remove earwax. Usually, this will be a soft brush, small picks, and loops. Follow the instructions provided by your hearing specialist for removing earwax. If there are trouble spots, do not try to take your hearing aids apart to remove earwax; instead, contact us at Hearing Center of Hawaii.

You may also use a soft, dry cloth to wipe your hearing aids clean at the end of the day. Avoid using water or any other liquid to clean your hearing aids.

Proper storage of your hearing aids is crucial to their longevity. Some hearing aid manufacturers provide dehumidifying units for their models; if not, you may consider investing in one especially if you live in a warm climate. Avoid storing your hearing aids in the bathroom or other environments that may be moist. Additionally, store your hearing aids in a place that is out of reach of children and pets.

If you are removing your hearing aids during the day, be sure to store them in a safe place. It is recommended to remove your hearing aids before taking a shower or going to the spa, swimming, using a hair dryer, going to a hair stylist, or using different types of sprayed products (hair, body, etc.). These liquids could harm your hearing aids.

Hearing Center of Hawaii

Do you hearing aids need a tune up? Reach out to us for help.
(808) 597-1207

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